The first thing to do if you have any issues with logging in is to reset your password.
For the main training portal go to http://norbertonline.com/login. You will see a Reset Password option. Click to Reset Password and follow the instructions.
For OnlineProfitPlaybook Membership go to http://OnlineProfitPlaybook.com/members and click to Reset Password. Follow the instructions.
If you have further issues please submit a new support ticket.